Claims

GuideOne is with you when you need us most.

Get the friendly, compassionate claims service you deserve from GuideOne. Chipped windshield? Fender bender? Damage to your property? You can contact the GuideOne Claims Team toll-free at 888-748-4326 to report a claim any time, day or night. You can also use the following links to get started on your claim:

Responsive Service – Guaranteed

We know how stressful and even confusing a claim can be. We are here to make your life easier. At GuideOne, we respect your schedule. You will get timely response on a claim – and we guarantee it. If you do not hear back within two (2) business days of placing an auto claim, we will waive your deductible.

Dedicated Support Staff

GuideOne employs a full-time staff of insurance adjusters who provide the expertise and personal attention you need during a claim. Other companies outsource their support staff, so you may be working with multiple parties when you simply want to return to life as usual. During times of crisis, you should never have to go it alone. In the event of a major disaster anywhere in the country, GuideOne’s Catastrophe Team (CAT Team) is committed to arriving on the scene within 24 hours to assess damage.