Contact Us

We are ready to help.

Questions? Comments? Looking for more information? Please tell us a little about yourself and include a brief message below. For specific concerns, please provide details on this “Share a Concern” form so that we can help resolve any issues.

Please see Media and Risk Management contacts below the form.

Customer Service Help Request

Media Questions

Christine Gooding 
Senior Manager Corporate Communications
Phone: 515-267-5437
Email: Christine Gooding

Risk Management Questions 

The GuideOne Center for Risk Management®

Phone: 1-800-321-5754

For specific Risk Management/Loss Control assistance, please contact one of the individuals below. 

Phone: 1-877-448-4331, ext. 5118
Email: Eric Spacek

Schools (K-12) and Higher Education
Phone: 1-877-448-4331, ext. 5175
Email: Mark Mohler

Senior Living and Home Care
Phone: 1-877-448-4331, ext. 5478
Email: Linda Williams