Contact Us

We are ready to help.

Questions? Comments? Looking for more information? Please tell us a little about yourself and include a brief message below. For specific concerns, please provide details on this “Share a Concern” form so that we can help resolve any issues.

Please see Media and Risk Management contacts below the form.

Customer Service Help Request

General Contact

GuideOne Insurance 
1111 Ashworth Road
West Des Moines, IA
Phone: 877-448-4331

Risk Management Questions 

The GuideOne Center for Risk Management®

Phone: 1-800-321-5754

For specific Risk Management/Loss Control assistance, please contact one of the individuals below. 

Email: Tom Strong
Nonprofit and Human Services
Email: Tom Strong

Schools (K-12) and Higher Education
Phone: 626-250-1771
Email: Brian Gleason

Senior Living and Home Care
Phone: 1-877-448-4331, ext. 5478
Email: Linda Williams

Media Questions

Christy Gooding
Senior Manager Corporate Communications
Phone: 515-267-5437
Email: Christy Gooding