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GuideOne PolicyHolder 

At GuideOne, we know that investing in an insurance policy can be overwhelming. And, creating an insurance program that suits your specific needs is just one component of running a successful organization. That’s why our goal is to provide you with the tools and resources that help you prepare for and respond to issues that specifically arise in your organization.

On this page you’ll find the information, tools and resources you need to improve safety and reduce risks, to ensure your members, your staff and your volunteers are protected.

Customer Care Center Notice Related to Tropical Storm Ida

If you were impacted by Tropical Storm Ida, we hope you are safe. Due to the number of policyholders impacted by Tropical Storm Ida, our Customer Care Center has been receiving a high volume of calls. We continue to monitor the call volume and make adjustments, but we want you to be aware that you may experience a longer than normal wait time. As an alternative to calling, if you are able to correspond with GuideOne via email, please use the following email address: CommercialCustomerService@guideone.com. Thank you for your patience as we work to respond to your needs.

Blog
Nov 01, 2021

What You Need to Know About Supporting Scout Troops

Since the Boy Scouts of America (BSA) filed for bankruptcy protection in 2020, resulting…
Blog
Aug 12, 2021

Considerations for Protecting Your Personnel During a Pandemic

As we navigate our new "normal" in the midst of COVID-19, our Senior Risk Manager shares…
Blog
May 18, 2021

Considerations for a Post-Pandemic Nonprofit Industry

Understanding these emerging trends may help NPHS organizations align their resources to…
Blog
Apr 01, 2021

Three Keys for Effective Abuse Prevention Programs

April is National Child Abuse Prevention Month. Learn how organizations can make abuse…
Blog
Mar 09, 2021

Tips for Preparing a Safe Easter Celebration

If your church has plans for an in-person Easter service, it is time to begin…
Blog
Feb 09, 2021

It’s Time for Your Boiler Inspection

Annual boiler inspections are required in most states and ensure the safety of your…