Meet the people dedicated to doing good.
Like you, our senior leadership team feels privileged that their jobs enable them to make a difference in the lives of others every day. They bring a wealth of insurance, financial, business and leadership experience to GuideOne, but they also bring their passion for doing good and their fierce commitment to community. Our leaders are actively involved in local nonprofits, schools, churches and boards — organizations like yours — so they understand your dedication.
Jessica Snyder | President & Chief Executive Officer
Jessica joined GuideOne in 2017 as President & Chief Executive Officer. She came to GuideOne from State Auto Insurance Companies in Columbus, Ohio, where she most recently served as Senior Vice President, Commercial and Specialty Lines. Jessica held several other positions during her tenure at State Auto, including Chief Operating Officer and Chief Financial Officer of the company’s specialty subsidiary, and Senior Vice President of Specialty. Prior to joining State Auto, Jessica was a member of a three-person team that raised the capital for the formation and start-up operations of Rockhill Holdings, a niche property and casualty business that was purchased by State Auto in 2009. She was also the Chief Financial Officer for Citizens Property Insurance Corporation.
In 2016, Jessica was named one of Insurance Business’ Elite Women of the Year. Jessica earned her bachelor’s degree in accounting from the University of Wisconsin and her Master of Business Administration from the University of Florida.
Jessica serves on the Community Foundation of Greater Des Moines Board of Directors, where she is also the Chair of the Audit Committee; the Greater Des Moines Partnership Board Executive Committee; the National Association of Corporate Directors Board of Directors; the Property Casualty Insurers Association of America Board of Directors; Open Lending Board of Directors, where she is also the Chair of the Audit Committee; and the WestLAB Board of Directors.
Ken Cadematori | Senior Vice President & Chief Financial Officer
Ken leads GuideOne’s finance team and is responsible for investments, accounting, financial planning, reinsurance, reserving, capital management, procurement and facilities. Ken brings more than 30 years of experience to GuideOne, with a wealth of knowledge in all aspects of finance and accounting. Ken joined GuideOne in 2021 after most recently serving as the Chief Financial Officer at Aspen US Insurance. Prior to that, he was Executive Vice President and Global Controller for Endurance Specialty Holdings Ltd. and senior financial executive at Marsh & McLennan. He earned his bachelor’s degree in Accounting from Lycoming College and is a Certified Public Accountant.
Andy Noga | Senior Vice President, General Counsel, Corporate Secretary & Chief Compliance Officer
Andy leads GuideOne’s legal team and is responsible for internal auditing, enterprise risk management, compliance and regulatory filing. Prior to joining GuideOne in 2015, Andy served as a consultant and regulatory counsel for The Goldwater Taplin Group. He also served as Executive Vice President and General Counsel of Aspen’s North American insurance and reinsurance operations as well as for Endurance’s U.S. insurance operations. Andy is a veteran of the United States Navy Judge Advocate General’s Corps, where he served as Special Assistant to the General Counsel of the Navy at the Pentagon. He holds a Master of Laws degree from the University of Connecticut School of Law, a Juris Doctor degree from Quinnipiac University School of Law, and a bachelor’s degree from Western New England University.
Michelle Glasl | Senior Vice President & Chief Operations Officer
Michelle is responsible for GuideOne’s overall operations, including underwriting support services, information technology, project management and systems. Michelle has over 20 years of information technology and insurance experience. Before joining GuideOne in 2017, she served as Vice President of Strategic Initiatives and Director of Technology at State Auto Insurance Companies, overseeing both Commercial and Specialty Lines of business. Prior to that, she served as Director of Information Technology for Rockhill Holdings Company and Director of Application Development at RTW, Inc. Michelle graduated from University of Wisconsin — Milwaukee.
Mark Groenheide | Senior Vice President, Specialty & President CGA
Mark leads GuideOne’s specialty business segment and is responsible for growing and managing the business by focusing on niche specialty markets and targeted distribution with opportunities for sustained profit and growth. As President of CGA — a subsidiary of GuideOne Insurance — Mark founded our Managing General Underwriting operations, and he leads the wholesale insurance team in providing innovative insurance solutions to brokers, agents and insurance carriers. Prior to joining GuideOne in 2019, Mark served as Vice President Engineering Lines North American Underwriting at HDI Global Insurance Company and previously held senior leadership roles with Generali. He is a graduate of the College of Charleston in South Carolina.
Dave Dietz | Senior Vice President, Core Commercial Lines
Dave leads GuideOne’s core business segment and is responsible for sales, field underwriting and operations. Prior to joining GuideOne in 2017, Dave served as Vice President of Commercial Lines at State Auto Insurance Companies. Before that, he led the workers’ compensation segment at State Auto and RTW. Dave gained valuable experience by serving in roles such as Underwriting Manager, Branch Vice President and Senior Vice President of Sales with TIG Insurance, EBI Companies and the Benfield Group. Dave earned his Bachelor of Business Administration degree from the University of Wisconsin – Eau Claire.
Rick Cullen | Senior Vice President, Programs
Rick leads GuideOne’s programs business segment and is responsible for overseeing the program infrastructure, profitability and the development of new program business. Rick brought decades of property and casualty insurance experience to GuideOne when he joined the company in 2017. Much of his previous experience focused on program development and program management. Rick also gained rich experience and leadership skills by spending time at companies including W. R. Berkley and QBE North America.
Brian Nelson | Senior Vice President & Chief Claims Officer
Brian is responsible for the management of claims policies, guidelines and governance, risk control and for maintaining a superior customer service experience in our Customer Care Center. Before joining GuideOne in 2017, Brian served as Associate Vice President of Claims at Nationwide Agribusiness. Prior to that, he held various roles with Travelers Insurance. Brian earned his bachelor’s degree from the University of Northern Iowa and his Master of Business Administration from Drake University. He has obtained several designations and certifications, including Charter Property Casualty Underwriter (CPCU) and Associate in Claims (AIC).
Patti Meyer | Senior Vice President & Chief People Officer
Patti is responsible for GuideOne’s unique and engaging employee culture. She oversees talent strategy, recruitment, total rewards, employee experience, corporate communications and marketing. She joined GuideOne in 2016 as a Human Resources Business Partner from MetLife, where she was a Human Resources Business Consultant. Patti has held various human resources and leadership roles in different industries throughout her career. She earned her bachelor’s degree in Business Administration from Wartburg College.
Patti serves as a member of the Board of Directors for the Children’s Cancer Connection.
Tim Fleming | Vice President & Chief Actuary
Tim leads the corporate actuarial team and reinsurance operations and provides strategic and technical direction across all actuarial teams. He joined the company in 2018 from CNA Financial Corporation, where he most recently served as Vice President, Actuarial Reserving for the Specialty Lines business. During his 11 years with the company, he held a variety of actuarial roles.
Tim earned his Bachelor of Art degree from Michigan State University and recently completed the executive Master of Business Administration program at Kellogg School of Management at Northwestern University. He is a Fellow of the Casualty Actuarial Society (FCAS) and a member of the American Academy of Actuaries (MAAA).
Chris Ward | Vice President of Distribution Management
Chris is responsible for the development and implementation of GuideOne’s distribution strategy for its core business. He also oversees the core business sales team, which focuses on relationships with independent agencies, brokers, wholesalers and aggregators. Chris joined GuideOne in 2019 after serving as Assistant Vice President of Sales & Distribution for CNA Financial. Prior to CNA, Chris served in various roles at Warranty Group and American International Group. He brings extensive experience in building business units and teams, strategic planning, sales and marketing, and reinsurance to GuideOne. Chris earned his bachelor’s degree from Lake Forest College and has been a guest lecturer at Lake Forest College.