Financial Strength

We safeguard what matters most

You’ve poured time and energy into building your organization — but what if the unexpected puts it all at risk?

At GuideOne Insurance, we help safeguard what matters most. We know your industry, champion your mission and stand ready to help you recover and thrive when challenges arise.

Since 1947, GuideOne has been a trusted name in customized insurance and risk management solutions. In 2023, we sharpened our focus on the markets we know best, streamlining operations to serve you more efficiently and competitively. A $200 million investment from Bain Capital Insurance further reinforced our financial strength and our ability to support your growth for years to come.

With an A- (Excellent) rating for financial strength from AM Best, you can trust us to deliver protection, performance and lasting peace of mind.

Message from the CEO

As we close another year, I am pleased to present this annual report highlighting GuideOne’s key milestones and achievements in 2024. I am proud to share that, despite significant industry challenges — including extreme weather events, social inflation and rapid digital transformation — GuideOne demonstrated remarkable stability and growth. Our resilience and performance reflect the strength of our team and our unwavering commitment to policyholders.

This year marked a pivotal moment as GuideOne became the founding member of The Mutual Group, an independent insurance services provider designed to strengthen mutual insurers. This strategic partnership has been instrumental in enhancing financial strength, operational efficiency and underwriting excellence. Amid industry change, we continue to reimagine what’s possible to remain a trusted partner to those we serve.

GuideOne delivered strong financial results in 2024. Robust underwriting practices reduced claim frequency and improved customer satisfaction, while clear priorities and portfolio optimization fueled growth across our niche segments. Our disciplined approach drove both top-line and bottom-line growth, reinforcing our market position.

Our balance sheet remains strong, reflecting prudent financial management and strategic investments. With a solid capital position, we are well-equipped to support policyholders through uncertainty, ensuring we can fulfill our commitments and help them recover and rebuild when challenges arise.

GuideOne was founded with a mission to protect those who serve others, beginning with religious organizations. While our appetite has expanded to include nonprofits, human services organizations and programs, our purpose remains unchanged: to make positive change possible® by safeguarding the organizations that strengthen and support our communities.

As we look ahead, we are confident and optimistic about the momentum of our strategic initiatives to drive long-term value for policyholders. Thank you for your trust and partnership. Together, we move forward with Faith in Our Future.

KENNETH CADEMATORI,                 
President & Chief Executive Officer