Protecting those who strengthen our communities

After heavy rains flooded our church’s educational building, GuideOne responded quickly and professionally. Everyone kept us informed and worked efficiently. The adjuster and cleanup crew were outstanding — their commitment to service truly stood out during a stressful time.

Shirley

GuideOne made the claims process so easy. Our adjuster was clear, responsive and fast — she sent an inspector right away, kept us updated and quickly approved our claim. Once the work was done and we sent our invoices, the final check came immediately. Great experience!

Martin

Straight-line winds tore through our church grounds, damaging roofs and buildings. From our first call, GuideOne provided exceptional service. Our adjuster clearly explained the process, acted quickly, and issued payment promptly. Their fast, thorough service allowed us to begin repairs without delay and gave us confidence during a tough time.

Eleanor

When our church was vandalized and HVAC units were stolen, GuideOne acted fast. Adjusters arrived the next day, coordinated with the sheriff and guided us through the replacement process. Their quick, expert support impressed our board — we're fully satisfied and would definitely recommend GuideOne!

Marvin

When our boiler failed, one call to GuideOne set the process in motion. The team explained our coverage, and the adjuster followed up quickly. Even though the claim was ultimately denied, GuideOne provided a clear, thoughtful explanation. Their transparency, care and follow-through made all the difference.

Ron