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Putting you in contact with vendors you can trust.

Severe weather, water leaks, frozen pipes, workplace injuries... these are all unexpected events that can happen at any moment with little to no notice, leaving your organization with a costly claim. GuideOne has longstanding relationships with premier risk management vendors who can provide you with free or significantly discounted services and resources, making it easier for you to recover from the damage and return to pursuing your mission.

GC3 - General Contractor Services


GC3 is a general contracting firm specializing in reconstruction projects for large-loss commercial insurance policies. Over the past three decades, they've earned a best-in-class reputation, rebuilding more than $1 billion worth of insurance properties in the continental U.S.

With market expertise in university, faith-based and commercial multi-unit property projects, GC3 is skilled in addressing the needs of policyholders and providing answers in the immediate aftermath of a disaster.

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iGuide You — Immediate Disaster Relief

GuideOne has partnered with ServiceMaster Recovery Management (SRM) to create iGuide You, an agreement designed to simplify the process of requesting immediate disaster relief services. Emergencies related to fire, water, biohazards, mold and more need a quick, professional response, and the less time wasted submitting a service request, the better.

As the nation’s leading provider of immediate disaster relief, SRM is dedicated to getting customers back to business as quickly and safely as possible, no matter the size of the loss or where the business is located. Along with a recovery team that can respond at a moment’s notice, they also have the know-how to properly manage the number of resources that go with it. Their state-of-the-art techniques, including emergency corrosion stabilization, damage assessment and comprehensive restoration planning with a scope of work and timelines, make SRM the right choice for a fast recovery. You can rest assured that your recovery efforts will be managed to the highest of standards.

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Livegenic® — Virtual Claims Inspections

Livegenic is a cutting-edge technology company that specializes in virtual claims inspections. Through app-based remote live video collaboration and guided offline self-service, GuideOne policyholders can quickly capture and submit photo evidence for smaller-scale claims, including interior and exterior damage, theft, vehicles, water and fire with little to no structural damage.

Livegenic allows you to communicate via video, text message or email, with options to submit photos and documents electronically or collaborate via a live video conference with your adjuster. Because you don't have to wait for an adjuster to physically arrive at your location, Livegenic technology makes it possible to resolve claims in 1-2 days instead of the standard two weeks.

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