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Preferred Claims Vendors

Putting you in contact with vendors you can trust.

Severe weather, water leaks, frozen pipes, workplace injuries... these are all unexpected events that can happen at any moment with little to no notice, leaving your organization with a costly claim. GuideOne has longstanding relationships with premier risk management vendors who can provide you with free or significantly discounted services and resources, making it easier for you to recover from the damage and return to pursuing your mission.

Immediate Disaster Relief – I Guide You Program

Applicable Niches: Religious Organizations, Nonprofit & Human Services, Education, Small Business

GuideOne has partnered with ServiceMaster Recovery Management (SRM) to create the I Guide You Program, an agreement designed to simplify the process of requesting immediate disaster relief services. Emergencies related to fire, water, biohazards, mold and more need a quick, professional response, and the less time wasted submitting a service request, the better.

As a leading provider of immediate disaster relief, SRM offers:

  • A national network with unmatched resources and highly trained disaster recovery professionals
  • State-of-the-art techniques, including emergency corrosion stabilization, damage assessment and comprehensive restoration planning with a scope of work and timelines
  • Expertise in natural disaster recovery, building and site stabilization and content restoration

Virtual Claims Inspections – Livegenic

Applicable Niches: Religious Organizations, Nonprofit & Human Services, Education, Small Business

Livegenic is a cutting-edge technology company that specializes in virtual claims inspections. Through app-based remote live video collaboration and guided offline selfservice, GuideOne policyholders can quickly capture and submit photo evidence for smaller-scale claims, including interior and exterior damage, theft, vehicles, water and fire with little to no structural damage.

Benefits include:

  • Most claims resolved in 1-2 days instead of the standard two weeks
  • Communicate via video, text message or email
  • Options to submit photos and documents electronically or collaborate via a live video conference with your adjuster

When you speak to your adjuster, they will confirm whether or not your claim qualifies for Livegenic, or you can ask them for a virtual inspection.