GuideOne Honored with NAMIC Award in Innovation

July 01, 2025

WEST DES MOINES, Iowa — July 1, 2025 — GuideOne Insurance was recently named a recipient of the 2025 Best in Category/Impact Award in Innovation by the National Association of Mutual Insurance Companies (NAMIC). The award was presented during NAMIC’s annual Management Conference in recognition of GuideOne’s successful deployment of RYZEQAi — an AI-powered quality assurance tool that uses machine learning to automate claims reviews.

NAMIC launched the Award in Innovation in 2014 to honor mutual insurers that “exemplify the vision and entrepreneurialism it takes to stay relevant in changing times.” Submissions are evaluated based on the following criteria:

  • Impact in perpetuating mutuality
  • Creativity of the idea
  • Numerical and/or financial impact relative to the size of the insurer
  • Potential for the idea to be adapted and used by other NAMIC members
  • Alignment with the  NAMIC Management Conference’s focus areas: strategy, innovation, leadership, industry trends and the economy

GuideOne earned this year’s Impact Award for the expected long-term value RYZEQAi will bring in supporting and advancing the mutual insurance model. Developed and implemented in partnership with The Mutual Group and RYZE Claim Solutions, the tool improves operational efficiency by automating the claims review process for regulatory compliance. Its use has led to significantly fewer manual errors, higher audit scores, and measurable cost and time savings.

Additional recipients of the 2025 NAMIC Award in Innovation include:

  • West Bend Insurance Company — Best Overall
  • The Andover Companies — Best in Category/Creativity
  • The Andover Companies — Best in Category/Conference Alignment
  • Harford Mutual Insurance Group — Best in Category/Adaptability

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About GuideOne Insurance  
GuideOne Insurance is an independent mutual insurer that provides property and casualty insurance and risk management solutions to religious organizations, nonprofit and human services organizations, small businesses and programs markets. Headquartered in West Des Moines, Iowa, GuideOne strives to Help Make Positive Change Possible® by serving as a trusted partner to the people who strengthen and support our communities. 

About NAMIC 
NAMIC membership reflects many of the country’s largest national insurers as well as regional and local mutual insurance companies on main streets across America. NAMIC members write $383 billion in annual premiums and account for 61 percent of homeowners, 48 percent of the automobile, and 25 percent of the business insurance markets.