Due to scheduled system updates, My Account (the policyholder portal) will be offline from Friday, August 28 at 6 p.m. (Central Time) through Monday, August 31 at 8 a.m. (Central Time). The online “Pay My Bill” option and phone payments will be unavailable during this time. Both options will be restored on Monday, August 31 after 8 a.m. (Central Time) – please check back then and our teams will be glad to assist you.